This Health and Safety policy sets out the principles and procedures followed by Cleaners N1 to protect the health, safety and welfare of our employees, subcontractors, clients, visitors and members of the public who may be affected by our cleaning activities. Our aim is to provide cleaning services that are not only high quality, but also carried out in a safe and responsible manner at all times.
Cleaners N1 is committed to preventing accidents, work related ill health and unsafe conditions. We seek to identify and control hazards arising from our cleaning operations, including domestic, commercial and communal area cleaning, and to continually improve our health and safety performance.
Management accepts overall responsibility for health and safety and will ensure that adequate resources, information, instruction and supervision are provided so that all work can be undertaken safely. Every worker has a duty to work safely, follow procedures and report concerns without delay.
Cleaners N1 will comply with relevant health and safety legislation and recognised industry guidance for cleaning operations. We will maintain safe systems of work, safe equipment and appropriate arrangements for the safe use, handling, storage and transport of cleaning substances and materials.
Employees and subcontractors must take reasonable care of their own health and safety and that of other people who may be affected by their actions. They must cooperate with Cleaners N1 to enable us to meet our legal and policy obligations.
We carry out risk assessments for our cleaning activities, including tasks such as floor cleaning, window cleaning within safe reach, bathroom and kitchen cleaning, rubbish removal and any other agreed services. These assessments identify significant hazards and the measures needed to reduce risk to an acceptable level.
Findings from risk assessments are used to develop safe working methods that may include using appropriate equipment, wearing personal protective equipment, maintaining clear walkways, managing wet floor risks and controlling exposure to cleaning chemicals. These controls must be followed at all times.
Chemicals and cleaning agents are selected with regard to both effectiveness and safety. We follow manufacturer instructions and relevant safety guidance for dilution, application, contact times, ventilation and disposal. Material safety information is obtained and used to determine appropriate precautions.
Staff are trained in the correct use of chemicals, including avoiding mixing incompatible products, preventing skin and eye contact, controlling vapour exposure, and preventing accidental ingestion. Personal protective equipment such as gloves and eye protection is provided where necessary and must be used as instructed.
Where risk assessment shows that hazards cannot be fully controlled by other means, suitable personal protective equipment is supplied. This may include gloves, masks, protective footwear, aprons or eye protection depending on the task.
Employees and subcontractors are responsible for wearing PPE correctly, checking it before use, reporting defects and storing it properly between shifts. Damaged or worn PPE must be replaced promptly.
Many cleaning tasks involve manual handling, such as lifting equipment, moving rubbish bags or repositioning furniture. Our aim is to reduce manual handling risks by using mechanical aids where possible, planning work sensibly and avoiding unnecessary lifting and carrying.
Staff receive guidance on safe lifting techniques, posture and load assessment. All cleaning equipment, including vacuum cleaners, mops, buckets and powered tools, must be used according to instructions and kept in good working order. Defective equipment must be taken out of use and reported.
Slips and trips are a significant risk in cleaning activities, particularly where floors are wet, uneven or obstructed. Our procedures include using appropriate signage to warn of wet floors, cleaning in sections where practical, keeping walkways clear, securing cables and leads and drying floors as quickly as possible.
Cleaners must assess the area before commencing work, remove obstacles where possible, and report any structural hazards, damaged flooring or poor lighting that may increase the risk of accidents.
Cleaning tasks often involve contact with waste, sanitary areas and frequently touched surfaces. Cleaners N1 implements measures to reduce infection risks, including the use of suitable disinfectants, colour coded materials where required, and appropriate waste handling procedures.
Hand hygiene is a key control. Staff are expected to wash or sanitise hands regularly, especially after handling waste or using the toilet, and before breaks and meals. Single use items are disposed of safely after use and sharp objects encountered during work are reported immediately and handled in line with appropriate procedures.
All cleaners receive initial induction training covering health and safety responsibilities, emergency procedures, safe use of chemicals and equipment, manual handling and site specific rules. Additional training is provided where tasks, equipment or risks change.
Supervision is provided proportionately to the level of risk and the experience of the worker. Health and safety information is communicated clearly, and staff are encouraged to raise questions, report hazards and suggest improvements without fear of criticism.
All accidents, near misses and dangerous occurrences must be reported to management as soon as possible, no matter how minor they may appear. Records are kept and investigated to identify causes and prevent recurrence.
Cleaners N1 maintains procedures for dealing with emergencies relevant to our work, such as fire, chemical spill, injury, sudden illness and security incidents. Staff are informed of the arrangements that apply at each client site, including escape routes, assembly points and how to summon assistance.
While working at client properties, our staff will cooperate with any site specific safety rules and reasonable instructions. Cleaners N1 expects clients to provide a safe environment, including safe access, adequate lighting and information about known hazards on the premises.
We will coordinate with clients to agree appropriate working times, access arrangements, alarm procedures and any restrictions that may affect safe cleaning. Any concerns about unsafe conditions will be raised promptly and work may be suspended if necessary to protect people from harm.
Cleaners N1 monitors compliance with this Health and Safety policy through supervision, site checks, incident reviews and feedback from staff and clients. Where shortcomings are identified, corrective actions are implemented as soon as reasonably practicable.
This policy is reviewed periodically and whenever there are significant changes in our activities, legal requirements or industry guidance. Updated versions are communicated to all relevant parties so that everyone remains aware of their responsibilities and the standards expected.
By following this Health and Safety policy, Cleaners N1 aims to provide a reliable cleaning service that protects the wellbeing of our staff, our clients and the wider community.
With just one call to our cleaners N1 you can get the best deals around. We are available 7 days a week, so hurry up and get a free consultation with an expert.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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